Privacy Policy

This Privacy Policy describes how AUBERGE-MELEZET collects, uses, and protects the personal information of users of our website and services. We are committed to ensuring the privacy and security of your information.

  1. Information We Collect:

    We may collect the following types of personal information:

    • Contact Information: This includes your name, email address, phone number, and postal address, which you provide when contacting us or making a reservation.
    • Booking Information: Details related to your bookings, such as dates of stay, number of guests, and any special requests.
    • Demographic Information: Information about your family or group composition, which helps us tailor our services to your needs.
    • Website Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and referring website.

  2. How We Collect Information:

    We collect information in the following ways:

    • Directly from You: When you provide information through our website forms, email, or phone conversations.
    • Automatically: Through cookies and similar technologies that track your usage of our website.

  3. Use of Information:

    We use your personal information for the following purposes:

    • To Provide Services: To process bookings, manage reservations, and provide customer support.
    • To Communicate: To respond to your inquiries, send booking confirmations, and provide updates about our services and events.
    • To Improve Our Website: To analyze website usage data and improve the functionality and user experience of our website.
    • To Ensure Security: To protect our website and services from fraud, unauthorized access, and other security threats.

  4. Data Sharing and Disclosure:

    We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

    • Service Providers: We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
    • Legal Compliance: We may disclose information when required to do so by law, court order, or other legal process.

  5. Data Security:

    We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

    • Encryption: Using encryption technology to protect sensitive information transmitted online.
    • Secure Storage: Storing personal information on secure servers with limited access.
    • Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

    However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  6. Cookies and Tracking Technologies:

    Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small data files stored on your device that help us remember your preferences and track your activity on our website.

    You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

  7. Third-Party Links:

    Our website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement or responsibility for the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

  8. Data Retention:

    We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  9. Your Rights:

    You have the right to:

    • Access: Request access to the personal information we hold about you.
    • Correction: Request that we correct any inaccurate or incomplete personal information.
    • Deletion: Request that we delete your personal information, subject to certain exceptions.
    • Objection: Object to the processing of your personal information in certain circumstances.

    To exercise these rights, please contact us using the contact information provided below.

  10. Changes to This Privacy Policy:

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date of the policy. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.

  11. Contact Information:

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    • Email: zgendron8@gmail.com
    • Address: 11 ROUTE DE LA MAZELIERE, 05200 LES ORRES
    • Phone: +33508566825